Every degree. Day and night. Proven.

• Today

  The notebook on the door

  Twice a day someone writes the temperature down. At night, at weekends and on holidays, nobody does.

  With NG Metrix

  The record keeps itself

  Every 5 minutes, 288 times a day, with the exact time. No notebook and no blank lines.

• Today

  A breakdown at the weekend

  The compressor fails on Saturday evening. You find out on Monday morning, when the stock is already for the bin.

  With NG Metrix

  A message within minutes

  The alarm arrives by e-mail, on your phone and your computer. If the first person doesn't acknowledge it, it goes to the second, then the third.

• Today

  The inspector at the door

  They ask for the records of the last few months, and you leaf through notebooks looking for blank lines.

  With NG Metrix

  The report is ready

  A PDF for the period they ask for, with every excursion and the corrective action beside it. In one minute.

• Today

  Two systems, two logins

  The cold room is on one screen, the truck on another, and the shop fridge on paper.

  With NG Metrix

  Everything on one screen

  Cold rooms, fridges, freezers and refrigerated vehicles, with the same alarm rules.

The law requires HACCP records to be kept for at least 2 years (Law on Food Safety, Art. 45(4)(3)). Where they are missing, the fine is €300 to €500 for a small company and €50 to €300 personally for the responsible person (Art. 132(1)(16)).

1. 01

   We look at your units

   You tell us what you have: cold rooms, fridges, freezers, vehicles. Together we decide where a certified sensor goes and where a standard one is enough. The sensors measure down to −20 °C; if you have a colder room, we tell you before the offer, not on site.

2. 02

   The hardware arrives ready

   We configure every device at our place before it leaves for yours. It arrives ready to work, and you never need to see the manufacturer's tools.

3. 03

   We install and we check

   Our installer fits the sensors and the device and does not leave until five checks pass: the unit shows “OK”, the temperature makes sense, a door opening is seen, a two-minute power cut shows as “Silent” and then recovers, and a test alarm arrives and is acknowledged.

4. 04

   You set the range and the people

   For each unit you set the allowed range and who gets the alarm: first, second, third. From then on the record keeps itself, day and night.

• Out of range

  You set the range for each unit, by product: for example up to +7 °C for carcasses, up to +4 °C for poultry, up to +2 °C for minced meat, −18 °C or colder for frozen goods. As soon as a reading leaves the range, the alarm starts.

• Silence is an alarm

  If a sensor or device stops reporting for longer than the time you set, that does not mean “all is well”: you get a silence alarm, and a device that has gone quiet is always critical.

• Door left open

  A sensor with a magnet on the door. If it stays open longer than you allow (10 minutes by default), you get an alarm, even at 3 a.m.

• Power cut

  If the device loses power, its backup battery lets it report the cut. You get the alarm before it goes quiet.

• A second and a third person

  The first person on the list gets a message. If they don't acknowledge within the time you set, it goes to the second, then the third. When the temperature is back in range, a message follows that the alarm is cleared.

• A critical alarm does not wait for morning

  At 3 a.m. or 5 p.m., on a Sunday or a holiday. Quiet hours hold back only warnings, until the morning.

• Every alarm is closed with an action

  You acknowledge an alarm with one sentence: what you did. It is recorded with a name and a time, and it goes into the report beside the excursion. No blank lines.

• What still needs fixing

  The “Attention” list shows you everything that needs a hand: an alarm nobody has acknowledged, a unit that is silent or has no range, a missing contact. Next to each line is a button that takes you to where it gets fixed.

• Only from certified sensors

  The report is built only from sensors certified to EN 12830. Standard sensors in the same unit do not get in the way; they are simply left out. If part of the period had no certified sensor, the report says so, with dates.

• Digital fingerprint

  Every PDF gets a digital fingerprint that we keep on record. If anyone changes even one figure in the file, the fingerprint no longer matches, and the inspector can compare it with our record.

• One unit or a whole site

  Any finished period up to one year, for one unit, several units or a whole site. The owner and managers create reports; everyone with access can download them.

• Kept for 3 years

  Readings, acknowledgements and reports are kept for 3 years, longer than the legal minimum of 2.

You make the report in Macedonian, Albanian or English, as you choose.

• Certified

  EN 12830 sensor

  For cold rooms, fridges and cargo spaces that need a record for the inspector. The EN 12830 certificate belongs to the sensor itself, which is why the report is built from it.

  • Accuracy: class 0.5 °C, from −20 to +60 °C
  • Factory-calibrated in an ISO/IEC 17025 accredited laboratory, at −30, +5 and +70 °C
  • Food-contact casing · IP67, IK10
  • Built-in battery, about 4 years

  Manufacturer's data. An individual calibration certificate is available from the manufacturer on request.

• Standard

  Temperature, humidity and door sensor

  For everything that does not need a certificate: fridges, display cases, rooms. With a magnet on the door, it reports when the door is open.

  • Measures: temperature and humidity
  • Door: with a magnet on the door leaf
  • IP67, IK10 · 56.6 × 38 × 13 mm, 18 g
  • Built-in battery, about 4 years
• Device

  A device with its own SIM card

  It listens to the sensors over Bluetooth and sends the readings over the mobile network. One device covers several units nearby. If the network drops, it stores the readings and sends them later, with the exact times.

  • Connection: mobile network, its own SIM
  • Backup battery, so it can report a power cut
  • In a vehicle it also knows the position, for Fleet in the next phase
  • Configured by us before it reaches you

The EN 12830 certificate belongs to the sensor, not to the app. The device is not a measuring instrument: it only passes the readings on.

1. Now

   Cold chain

   Cold rooms, fridges, freezers, rooms and refrigerated vehicles: temperature, humidity, door and power, with alarms and a report for the inspector.

2. Next

   Fleet

   Vehicles on a map, in the same app and the same style, with a map button. In a refrigerated vehicle, the same device that collects the sensors also knows the position, the trips, the kilometres driven and when the engine was on. The load temperature, the door and the route will become one record on one screen, instead of two systems and two logins.

   Vehicle positions are personal data: we keep them for a shorter time and separately from the food records.

3. Later

   New kinds of measurement

   The platform is not tied to temperature. When we add a new kind of sensor, it appears as a new part of the same app. We will tell you when it is ready, not before.

Built on open standards, to last for years.

• Food distributors

  Cold rooms in the warehouse and refrigerated vehicles on the road, on one screen. Dairy, meat and frozen products, supply to hotels and restaurants.

• Butchers and meat and dairy processors

  Continuous monitoring and records, as the rule for food of animal origin requires, with a corrective action beside every excursion.

• Restaurants, catering and central kitchens

  Fridges and freezers watched at night and at weekends too, with no notebook on the door.

• Cold storage and logistics

  Several sites and many cold rooms. The owner decides who sees which site, and one report can cover a whole site.

• Frozen food transport and storage

  Where the rules require an EN 12830 instrument: certified sensors, and a report built only from them. The certified sensor measures down to −20 °C.

• Shops and supermarkets

  Display cases and fridges under watch, with an alarm before the stock spoils.

• Pharmacies

  The medicine fridge under watch, with an alarm as soon as it leaves its range.

• From Skopje

  We build it, maintain it and install it ourselves, at NG Solutions in Skopje. When you need help, the same team answers.

• In Macedonian and Albanian

  Screens, help, alarms and reports are in Macedonian, Albanian and English, with a “?” beside anything that might be unclear.

• Alarms with no special app

  Alarms arrive by e-mail for everyone you choose, on a phone or a computer. Soon also as an ordinary text message, with no mobile data needed.

• Records cannot be changed

  Readings, acknowledgements and reports cannot be changed afterwards. When you change a range, the old rule stays on record: who changed it and from when it applies.

• Everyone sees their own

  Three roles: owner, manager and viewer. The owner decides who sees which site. A person who leaves is deactivated, never deleted, so every acknowledgement stays theirs.

• In the EU, for 3 years

  Data is stored in the EU, in Frankfurt, Germany, for 3 years. A backup every day, and a monthly copy kept for 3 years. Each company sees only its own data.